FREQUENTLY ASKED QUESTIONS
Once you complete the form, we will send you an email revealing your prize and how to redeem it (please wait up until 5 minutes for the email to come through).
Check your email inbox, we will email you info with your prize and how to redeem it (please wait up until 5 minutes for email to come through).
Please email us at sales@abovethecollar.com.au with your order number & unique winners code.
Please email us at sales@abovethecollar.com.au with your order number & unique winners code.
You can find your unique winners code on the back of your peel & win ticket (see Reference 1).
Reference 1. Winning ticket example
If you have more than one winning ticket, fill out the form once using one unique code, exit the form page (do not refresh). Wait for your first prize email and then re-open the form and repeat steps until all entries are submitted.
No, tickets cannot be sold, traded, or transferred to others.
TERMS & CONDITIONS
Place an order at Above The Collar and receive:
1 ticket for any order
2 tickets if you spend over $99
3 tickets if you spend over $199
Tickets will be included in orders until April 30, 2025 or while stocks last.
If you don’t receive your ticket, contact customer support at sales@abovethecollar.com.au
Peel your ticket to see if you’ve won!
1 in 5 tickets win a grand, major or minor prize, including free products & gift cards.
If your ticket is not a major prize winner, you will win a special promotional offer to use on your next order.
Go to www.abovethecollar.com.au/redeem
Fill out the form and enter your details as well as your Unique Winners Code and we will send you an email revealing your prize and how to redeem.
If you have more than one winning ticket, fill out the form once using one unique code, exit the form page (do not refresh). Wait for your first prize email and then re-open the form page and repeat steps until all entries are submitted.
- Enter the email you used for your order.
- If you have two winning tickets, fill the form out twice.
- Gift card prizes expire on June 31, 2025.
- Physical prize winners will not be required to pay shipping.
- All prizes must be claimed before May 31, 2025.
If you return your order, you must also return the ticket.
If the ticket is not returned, the refund may be denied.
If you return your order you are not eligible to receive a winning prize.
Returns won’t be accepted after winning prizes are sent out.
Each ticket can only be redeemed once.
Above The Collar employees cannot participate.
Prizes cannot be exchanged for cash.
If In the unlikely event a prize is not available, we’ll replace it with one of equal or greater value.
We reserve the right to disqualify anyone suspected of cheating, fraudulent behavior, or ticket tampering.
Tickets cannot be sold, traded, or transferred.
Above The Collar reserves the right to modify, suspend, or terminate this promotion at any time due to unforeseen circumstances, including stock shortages or fraud.
If you have any issues with your ticket or prize claim, please contact Above The Collar customer service at sales@abovethecollar.com.au